Frequently Asked Questions
Process & Service
How to order? What is the process?
Through Website (pehlanyota.com)
- Choose an invite from our collection.
- Fill the event details on the product page (date, time, location, etc.) then add the product to cart.
- Make the payment and your order is confirmed.
- We’ll create your invitation and send you the invite within 24-48 hours.
- You’ll receive your digital invite which will be ready to share with your guests via Whatsapp, E-mail or any other social media platforms.
Through WhatsApp / Instagram etc.
- Choose an invite from our collection.
- Connect with us & let us know about your choice of invite.
- We will get the event details from you via text or google form.
- Make the the payment using the link/qr provided by us to confirm your order.
- We’ll create your invitation and send you the invite within 24-48 hours.
- You’ll receive your digital invite which will be ready to share with your guests via Whatsapp, E-mail or any other social media platforms.
What types of events do you create invitations for?
Our invitations are perfect for all types of events, including:
- Weddings
- Engagements
- Birthdays
- Baby showers
- Anniversaries
- Housewarming parties
- Corporate events
- Greetings
- Festive celebrations (Eid, Diwali, Christmas, etc.)
Customisation
Can you customize the design of the invitation?
We offer a wide range of customizable templates, where we can change Text, Fonts, Events. If you're looking for a completely unique design, you can also work with our team to create a custom invitation tailored to your event.
Can I include additional Events to the design template
Yes. We can add upto two pages according to your events for no additional cost. If you need more pages then additional charges per page will be applied.
Can I include additional details like maps or links
Definitely! We can add links to Google Maps, QR codes, or any other relevant website links.
Delivery & Sharing
How will I receive my digital invitation?
Once your invitation is ready, We’ll deliver your invitation as a high-quality PDF, image, or video file (depending on your purchase) through email, whatsapp or google drive.
How long does it take to create an invitation?
Standard invitations typically take 1-2 days, while custom designs or animations may take 5-7 business days. Rush orders are available for an additional fee.
What if I encounter an issue during the design process?
Our support team is available Monday to Friday (9 AM to 6 PM Indian Standard Time) to assist you. You can contact us via our social media channels, email, contact page.
Support & Contact
Can I cancel or refund my order?
Because our invitations are digitally created and delivered, cancellations and refunds are not available. No such request will be entertained.
How can I contact you for more questions?
If you need assistance, You can reach us via email at pehlanyota@gmail.com, WhatsApp at +91-9131701488, or through our Contact Us Page
Our customer support team is available through live chat on social media and email.
We’re here to help!